Privacy Policy

Who we are

Funds Online is owned and managed by Directory of Social Change (DSC). The Funds Online website address is:

DSC’s website address is:


DSC is fully GDPR compliant as of 25 May 2018.

How we are complying is laid out in particular sections in the text below, and you can also read our full GDPR compliance information here.

If you purchase products or services from us, we will process your data on a contractual basis. If we choose to contact you about related products and services that we think may be helpful to you, it will be on a legitimate interest basis.

You will be able to unsubscribe from marketing emails immediately via the unsubscribe link at the top of each email. If you receive a postal mailing, there will be clear instructions on the envelope.

Or, if you wish you can simply email us on to be removed from all communications.

Services and Communications from us

DSC provides access to products, courses, and training through specialist staff, conferences, events, seminars and publications. DSC will communicate with you by telephone, letter, e-mail, electronic or other reasonable means. If you do not wish to receive further correspondence from us please let us know. You may opt out of email communication by choosing the unsubscribe option within the marketing email you receive, or just email

DSC and your privacy

DSC has a policy in place to protect the privacy of your business and its employees. This privacy policy describes how DSC utilises data that it gathers from your use of the DSC and Funds Online websites.

Please note that the DSC website contains links to other websites for which DSC is not responsible for the privacy practices or content of those websites or of their operators. If you have any questions or need further information about DSC’s Privacy Policy, please contact Customer Services, by phone on 0207 697 4200, or e-mail

The data we collect

When you access our websites we will collect data from you in the following ways:

  • when you first access the DSC and Funds Online website;
  • by our use of “Cookies” (see section D below);
  • during the course of your use of the DSC and Funds Online websites and services, and those of third party sites available through the DSC and Funds Online websites, and;
  • when we request further information from you from time to time following your first or subsequent uses of the DSC website

Much of this data comprises business information. Some of it may comprise personal data about individuals, to which UK data protection laws apply and DSC fulfils its obligations under those data protection laws.

You may obtain a copy of your data held by DSC by contacting us and requesting a copy but as you will appreciate we do require at least 14 days notice to enable us to comply with your request.

Once you have accessed the DSC and Funds Online websites you will no longer be anonymous to us, you will have your own user name and password and will be able to navigate our site as you wish. If you contact us we may also keep a record of that correspondence and we may, from time to time, ask you to complete a customer satisfaction survey to assist us in improving our service to you.


A cookie is a packet of information sent by the DSC web server to your web browser software. This enables the DSC web server to collect information from your web browser. DSC uses cookies to identify users when they visit the DSC and Funds Online websites.

Cookies also enable DSC to build up a personalised profile of the users of the DSC and Funds Online websites and to develop personalised versions of our website. Information generated by the use of cookies is only disclosed to third parties in aggregate form so that no individual can be identified as in E (iii) below.

Click here for our full DSC cookies use.

Our use of your data

DSC will use the data that we collect from you only in accordance with the following guidelines:

(i) Contract basis: the processing of data is necessary to enable DSC to provide goods or services to you. We will use your data to provide and improve our web accessible services to you, to enable our help desk to deal with any queries you may have about our service, to notify you of any changes to our service, and to process payments. We will need to provide data about you to delivery companies and others who are involved in providing our service to you.

(ii) To include user data in anonymous statistics. DSC may provide anonymous statistics about its website users, sales patterns and related usage information, to reputable third parties, but these statistics will not enable any third party to identify individuals or individual businesses or organisations.

(iii) Sharing with 3rd parties. DSC will not disclose information that identifies any individual user to 3rd party companies or entities (unless it’s required to fulfil our contractual obligations i.e. delegate lists given to trainers for In-House courses). We do not sell our data lists to other companies or organisations.

(iv) If DSC enters into administration. If DSC enters into administration, receivership or any similar or equivalent event occurs, those acting on behalf of DSC at that time may sell the organisation or parts of it to a third party, in fulfilment of legal requirements. In these circumstances, we shall use reasonable endeavours to contact you in advance of disclosing your data to that third party, but you acknowledge that this might not be technically or commercially feasible in all the circumstances.

(v) DSC reserves the right to contact any customers or subscribers, on the basis of legitimate interest, with information of any DSC services, and carefully screened third party services, which DSC deem to be relevant. Customers may opt out of receiving any such correspondence at any time by emailing, or unsubscribing (or managing your communication preferences) from all future email correspondence via the unsubscribe option in the top header of any marketing emails received.

(vi) Partnership events – For conferences and fairs operated in partnership with other organisations, you will be a customer of both DSC and the partner organisation. Both organisations in both instances will process your information – DSC on a Contractual Basis and then may be used under Legitimate Interest in accordance with our GDPR policy. Any partner’s policies will be made clear and available at the time of booking.

Legal requirements

While it is not considered likely, DSC may be required to disclose your data by a court order or to comply with other legal requirements. We will use reasonable endeavours to notify you before we do so, unless we are legally restricted from doing so.

DSC may also be required to disclose your data if it is acting in good faith with the belief that such action is necessary to protect its interests or those of authorised bodies.

Data Protection Act

DSC complies with the Data Protection Act 1998 in the collection and processing of personal information.

Consent to our use

By using the DSC and Funds Online websites you acknowledge that you have read the terms of this Privacy Policy and that you consent to the use of your business information and data for the purposes set out in this Privacy Policy.

If you do not wish to provide the information on the basis set out in this Privacy Policy you should not complete the business details or data in the spaces provided in the DSC and Funds Online websites. However, in that case, we regret that you will not be able to make any further use of some of the services offered by the DSC and Funds Online websites.

Right to erasure

An individual has the right to erasure and DSC will erase data under the following specific circumstances

  • where personal data is no longer necessary in relation to the purpose for which it was originally collected/processed
  • where an individual withdraws consent
  • when the individual objects to the processing and there is no overriding legitimate interest for continuing processing
  • the personal data was unlawfully processed
  • the personal data has to be erased to comply with a legal obligation
  • the personal data is processed in relation to the offer of information society services to a child.

To cease all communications from DSC please email us at